Terms of Service
Last Updated: April 11, 2026
These Terms of Service ("Terms") govern your access to and use of the CycleBuddy mobile application, website, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to these Terms.
1. Eligibility and Accounts
- You must be at least 13 years old, or older where required by local law, to use the Service.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must provide accurate account information and keep it up to date.
2. Acceptable Use
You agree not to misuse the Service. Prohibited conduct includes:
- Uploading, posting, or sharing unlawful, harmful, abusive, or exploitative content.
- Harassment, threats, hate speech, or impersonation of other people.
- Attempting to access systems or data without authorization.
- Using the Service to violate applicable laws or third-party rights.
3. Child Safety and Prohibited Content
CycleBuddy has zero tolerance for child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). If we detect or receive reports of such content or behavior, we may remove content, suspend or terminate accounts, and report to appropriate authorities.
To report safety issues, contact us at hello@cyclebuddy.ca.
4. Subscriptions, Billing, and Refunds
If the Service includes paid plans, subscriptions purchased through Google Play are billed by Google and managed through your Google Play account. Refunds for Google Play purchases are subject to Google Play billing and refund policies.
5. Intellectual Property
CycleBuddy and its licensors own all rights, title, and interest in the Service, including software, text, graphics, logos, and trademarks, except for user-generated content you lawfully provide.
6. Termination
We may suspend or terminate your access if you violate these Terms, pose safety risks, or misuse the Service. You may stop using the Service at any time.
7. Account and Data Deletion
You may request account deletion by emailing hello@cyclebuddy.ca from your registered email address. We process verified deletion requests within 7 business days, except where data retention is required by law.
8. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis to the extent permitted by applicable law. We do not guarantee uninterrupted or error-free operation.
9. Limitation of Liability
To the maximum extent permitted by law, CycleBuddy will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Service.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after updates means you accept the revised Terms.
11. Privacy Policy
Our Privacy Policy explains how we collect and process personal data: View Privacy Policy.
12. Contact
If you have questions about these Terms, contact: hello@cyclebuddy.ca