Privacy Policy

Last Updated: April 11, 2026

This Privacy Policy describes how CycleBuddy ("CycleBuddy," "we," "us," or "our") collects, uses, shares, and protects your personal data when you use our application, website, and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

  • Account details, such as your name, email address, and profile image.
  • Content and messages you submit through the Service.
  • Support requests and other communications with us.

1.2 Information Collected Automatically

  • Device and technical information (device model, OS version, app version, IP address).
  • Usage analytics (features used, session duration, interactions, diagnostics).
  • Approximate location inferred from IP address, where applicable.

2. How We Use Information

  • To provide, maintain, and improve the Service.
  • To authenticate users and secure accounts.
  • To personalize user experience and app content.
  • To provide customer support and respond to inquiries.
  • To detect abuse, fraud, and policy violations.
  • To comply with legal obligations.

3. Legal Basis and Consent

Where required by applicable law, we process personal data based on one or more legal grounds, such as your consent, performance of a contract, legitimate interests, and legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information:

  • With service providers acting on our behalf (hosting, analytics, customer support).
  • With legal authorities when required by law or for safety and rights protection.
  • In connection with a merger, acquisition, or business transfer.

5. Data Retention

We retain personal data for the following periods:

  • Account profile data: while your account is active.
  • Support tickets and support communications: up to 24 months after resolution.
  • Analytics and diagnostic event data: up to 24 months from collection.
  • Security and abuse-prevention logs: up to 12 months from collection.
  • Backup copies: up to 30 days from backup creation.

If you delete your account, we begin deletion of account-linked personal data within 7 business days. Where retention is required for legal, tax, fraud-prevention, dispute resolution, or regulatory compliance purposes, we retain only the minimum data needed and for no longer than 7 years after account deletion, unless a longer period is required by applicable law or an active legal claim.

6. Security

We use reasonable technical and organizational safeguards to protect your personal data. No internet-based system is fully secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict your data.

You can request account and data deletion by emailing from your registered email address. We process verified requests within 7 business days unless retention is legally required.

8. Children's Privacy and Safety

CycleBuddy prohibits child sexual abuse and exploitation content and behavior. We may remove violating content, restrict access, and report to applicable authorities when required by law.

For child safety reports, contact .

9. International Transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have privacy-related questions, contact us at .

12. Related Terms

Please also review our Terms of Service: .